:root{--teal: #02a99f;--teal-dark: #007f7a;--mint: #e7f7f4;--mint-line: #b8ddd8;--ink: #1f2329;--muted: #6d7683;--panel: #f3f8f7;--line: #dbe7e5;--white: #ffffff;--amber: #f4a11a;--danger: #c2413d}*{box-sizing:border-box}html,body{width:100%;height:100%;margin:0;overflow:hidden}body{color:var(--ink);background:transparent;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}button,input,textarea{font:inherit}.bot-shell{display:grid;grid-template-rows:auto minmax(0,1fr) auto auto;width:100%;height:100%;min-height:520px;overflow:hidden;border:1px solid rgba(20,37,40,.08);border-radius:30px;background:#f7fbfa;box-shadow:0 22px 52px #12272c24;animation:shell-in .26s cubic-bezier(.22,1,.36,1);transform-origin:right bottom}.bot-header{display:grid;grid-template-columns:54px minmax(0,1fr) auto 34px;gap:12px;align-items:center;min-height:82px;padding:15px 20px 14px;border-bottom:1px solid 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var(--mint-line);border-radius:999px;background:var(--mint);color:#00534f;cursor:pointer;font-size:12px;font-weight:850;letter-spacing:0;padding:0 10px}.language-button:hover,.language-button:focus-visible{border-color:var(--teal);outline:none;box-shadow:0 0 0 3px #02a99f1f}.language-button[hidden]{display:none}.icon-button{display:grid;width:34px;height:34px;place-items:center;border:0;border-radius:50%;color:var(--ink);background:transparent;cursor:pointer}.icon-button span{width:13px;height:13px;border-right:2px solid currentColor;border-bottom:2px solid currentColor;transform:rotate(45deg) translate(-2px,-2px)}.icon-button:hover{background:#02a99f14}.messages{display:flex;flex-direction:column;gap:11px;min-height:0;overflow-y:auto;padding:20px 20px 18px;scrollbar-color:rgba(0,127,122,.28) transparent}.message-row{display:grid;grid-template-columns:36px minmax(0,1fr);gap:10px;align-items:start;animation:message-in .22s cubic-bezier(.22,1,.36,1) both}.message-avatar{width:32px;height:32px;object-fit:cover;border-radius:50%}.bubble{max-width:100%;border:1px solid rgba(20,37,40,.04);border-radius:18px 18px 18px 6px;background:#eef3f1;padding:13px 15px;box-shadow:none;color:var(--ink);font-size:15px;line-height:1.42}.bubble p{margin:0}.bubble p+p{margin-top:11px}.user-row{display:flex;justify-content:flex-end;animation:user-message-in .19s cubic-bezier(.22,1,.36,1) both}.user-bubble{max-width:82%;border-radius:16px 16px 5px;background:#123847;color:var(--white);padding:9px 13px;font-size:14px;font-weight:700;line-height:1.35}.composer{border-top:1px solid var(--line);background:#ffffffd1;padding:13px 16px 12px}.choices{display:flex;flex-wrap:wrap;gap:8px}.choice-button,.submit-button,.secondary-button{min-height:40px;border:1px solid var(--mint-line);border-radius:999px;cursor:pointer;font-weight:800;line-height:1.15;letter-spacing:0;transition:transform .14s ease,border-color .14s ease,background .14s ease,box-shadow .14s ease}.choice-button{display:inline-flex;align-items:center;justify-content:center;max-width:100%;padding:8px 13px;color:#00534f;background:var(--mint);font-size:14px;text-align:center;animation:option-in .19s cubic-bezier(.22,1,.36,1) both}.choice-button:hover,.choice-button:focus-visible{border-color:var(--teal);background:#d9f2ee;box-shadow:0 8px 18px #02a99f29;outline:none;transform:translateY(-1px)}.choice-button:disabled,.secondary-button:disabled,.submit-button:disabled{cursor:default;opacity:.68;transform:none}.form-panel{display:grid;gap:10px}.field-label{display:grid;gap:7px;color:var(--muted);font-size:11px;font-weight:800;text-transform:uppercase}.text-input,.textarea-input{width:100%;border:1px solid var(--line);border-radius:16px;background:var(--white);color:var(--ink);font-size:14px;font-weight:650;outline:none;transition:border-color .14s ease,box-shadow .14s ease}.text-input::placeholder,.textarea-input::placeholder{color:#1f232975;font-size:14px;font-weight:650}.text-input{height:44px;padding:0 14px}.textarea-input{min-height:84px;max-height:150px;resize:vertical;padding:12px 14px;line-height:1.45}.text-input:focus,.textarea-input:focus{border-color:var(--teal);box-shadow:0 0 0 3px #02a99f29}.phone-field{display:block}.phone-field .iti{width:100%;--iti-border-color: var(--line);--iti-hover-color: rgba(2, 169, 159, .08);--iti-icon-color: #00534f}.phone-field .iti__tel-input{width:100%;height:44px;border:1px solid var(--line);border-radius:16px;background:var(--white);color:var(--ink);outline:none;padding-right:14px;font-size:14px;font-weight:700}.field-hint{color:#1f232994;font-size:11px;font-weight:650;line-height:1.45}.phone-field .iti__tel-input:focus{border-color:var(--teal);box-shadow:0 0 0 3px #02a99f29}.phone-field .iti__selected-country{border-radius:16px 0 0 16px}.phone-field .iti__dropdown-content{overflow:hidden;border:1px solid var(--line);border-radius:14px;box-shadow:0 18px 34px #1f23292e}.phone-field .iti__search-input{height:40px;outline:none}.actions{display:flex;gap:10px;align-items:center}.submit-button{flex:1;border-color:transparent;background:var(--teal-dark);color:var(--white);padding:0 16px;box-shadow:0 10px 20px #007f7a2e}.secondary-button{flex:0 0 auto;background:var(--white);color:var(--teal-dark);padding:0 14px}.submit-button:disabled{cursor:wait;opacity:.68}.error-text{min-height:18px;color:var(--danger);font-size:12px;font-weight:700}.bot-footer{border-top:1px solid var(--line);background:var(--white);padding:10px;color:#7e9d98;text-align:center;font-size:12px;font-weight:700}.typing-row{animation-duration:.18s}.typing-bubble{display:inline-flex;width:fit-content;min-width:46px;gap:5px;align-items:center;border:1px solid rgba(20,37,40,.04);border-radius:17px 17px 17px 5px;background:#eef3f1;padding:12px 14px;box-shadow:none}.typing-bubble 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option-in{0%{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}@keyframes typing-dot{0%,80%,to{opacity:.38;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}@media(max-width:520px){.bot-shell{min-height:100vh;border:0;border-radius:0;box-shadow:none}.bot-header{grid-template-columns:48px minmax(0,1fr) auto 34px;min-height:78px;padding:14px 16px 13px}.avatar-wrap,.avatar{width:44px;height:44px}.online-dot{width:14px;height:14px}.header-copy strong{font-size:19px}.header-copy span{font-size:12px}.language-button{min-width:40px;height:28px;font-size:11px;padding:0 8px}.messages{gap:10px;padding:18px 15px}.message-row{grid-template-columns:34px minmax(0,1fr);gap:9px}.message-avatar{width:30px;height:30px}.bubble{padding:12px 14px;font-size:14px}.composer{padding:12px 13px 11px}.choice-button{min-height:38px;padding:7px 11px;font-size:13px}.phone-field 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